FAQ

 

Do you ship your designs all over Thailand?

Yes. We ship them all over Thailand at no cost. You will be provided with a tracking number so you can follow your order.

If you are in Bangkok and would like to receive your items faster we can deliver them by messenger at an extra fee of 200 baht. You will receive them the same day if you order before 4 pm or, before 10 am next day if you order after 4 pm (This does not apply to weekends or holiday).

 

How long does it take to receive my order?

 

Orders placed before 11 am will be shipped within the day, all orders after 11 am will be shipped the day after. Orders placed during the weekends or holiday will be shipped the next working day.

 

Do you ship your designs internationally?

 

Yes, we deliver all over world. Please notice that different shipping fees may apply depending on the destination.

 

What is your return policy?

 

If you are not 100% satisfied with your purchase, you can return your item for an exchange within 7 days from the day of purchase for returns in Thailand and 15 days in the rest of the world. We will not accept any exchanges after this period of time. Shipping cost will not be refunded.

Items purchased and returned may be exchanged for another item of the same price. If the item you are exchanging for is higher priced than the item you purchased, you will be required to make payment for the oustanding amount.
Returns must be unworn, unwashed, with the original price tag in the same condition you received them. We reserve the right to refuse a product that does not meet these requirements. Before returning an item, you must receive authorization from our customer service department. Please note that we cannot take responsibility for items lost or stolen after package is delivered, and will not refund a lost or stolen item.
Once it is received and inspected your refund will be processed and automatically applied to your credit card or original method of payment within 7 days.